Changi Airport Terminal 4 (T4)
Designer: Changi Airport Group (Singapore) Pte Ltd
Product type: Experience Design
Adopting the key principles of design thinking and innovation, T4 provides a fun, vibrant and positive travel experience centred on passengers, who are empowered with ergonomically-designed automated machines and gates at key touch points such as check-in, bag-drop, immigration and boarding. Meanwhile, operational efficiency and productivity are enhanced with avant garde technologies and extensive automation.